The Protocol

The Protocol Is the Product

AI TownSquare doesn't depend on a venue, a celebrity speaker, or a sponsor. It depends on structure. Seven phases. One hour. A published civic brief within 48 hours.

“It works regardless of who hosts, where it runs, or what the topic is.”

Seven Phases of Civic Dialogue

1
Prime
0:00 - 0:05
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The host frames the session's central question. No preamble, no sponsors, no warm-up. The question is designed to be genuinely unresolved — one that requires multiple perspectives to even begin answering.

Example: "Is AI going to take our jobs — or is that the wrong question entirely?"

2
Complicate
0:05 - 0:12
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The host introduces counter-evidence, paradoxes, and tensions that prevent simple answers. This phase deliberately raises the complexity of the question, ensuring the room can't retreat to platitudes.

Data points, real-world examples, and provocations are layered to add nuance.

3
Position
0:12 - 0:18
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The host models thinking out loud. Instead of declaring a position, they demonstrate how to hold multiple perspectives at once — showing participants that intellectual honesty is valued over certainty.

This gives participants permission to think publicly rather than perform expertise.

4
Breakout
0:18 - 0:35
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Participants split into small cross-sector groups of 4-5 people. Each group explores the question from their combined perspectives. The diversity of the room becomes the engine of insight.

Groups are intentionally mixed: a healthcare worker, a technologist, a regulator, a citizen, an educator.

5
Shareback
0:35 - 0:45
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Each group shares their most surprising insight, their key tension, and their sharpest question. The host captures these in real-time, building toward synthesis.

This is where the room begins to see patterns it couldn't see individually.

6
Synthesize
0:45 - 0:55
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The host extracts cross-cutting themes, names the tensions that remain unresolved, and highlights unexpected convergences. This is live editorial work — turning dialogue into civic intelligence.

The synthesis becomes the backbone of the Civic Brief published within 48 hours.

7
Capture
0:55 - 1:00
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The session's output is formalized: key themes, direct quotes, tensions identified, and actionable signals. Within 48 hours, a Civic Insight Brief is published — the public record of what real people said about AI.

This brief feeds directly into the Societal Readiness Index.

Why This Is Different

Structure over spectacle.

Dimension Traditional Events AI TownSquare
VoiceOne speaker to many listenersMany-to-many dialogue
StructureAd hoc or chaotic7-phase protocol
OutputVideo no one watchesCivic Brief in 48 hours
ParticipantsPassive audienceCurated contributors
PurposeBrand & performanceCollective readiness
ScaleVenue-dependentRoom + Zoom hybrid

Designed for Transfer

The protocol is designed to be run by anyone, anywhere. A university in Nairobi. A hospital board in London. A city council in Singapore. The structure ensures quality regardless of who facilitates.

Host-Independent

Trained hosts follow the protocol. Quality comes from structure, not personality.

Topic-Agnostic

Works for any question where multiple perspectives are needed to find truth.

Location-Flexible

In-person, hybrid, or fully remote. The protocol adapts to the room.

Output-Guaranteed

Every session produces a Civic Brief. The output is part of the design.

Ready to host your own TownSquare?

Apply to become a certified host through the Readiness Institute.

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